Terms And Conditions

WE UPDATED OUR TERMS & CONDITIONS ON DECEMBER 12th, 2018.

1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using the Kern Media Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://frankkern.com/terms-and-conditions/on a regular basis to keep Yourself informed of any changes.

2. EARNINGS AND INCOME DISCLAIMER:

Kern Media, Inc. (“Kern Media”) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 60-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

Hours of Operation

This policies and procedures applies to all Kern Media, Inc. (“Kern Media”) products sold on this site or any other site owned by Kern Media, Inc. (“Kern Media”) that includes a link to this page.

Kern Media “www.FrankKern.com "

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

3. Returns and Cancellations

3.1 Physical Returns & Shipping

Returns & Subscription Cancellations

3.2 Subscriptions and Digital Products

Your Kern Media, Inc. (“Kern Media”) membership will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Kern Media, Inc. (“Kern Media”) service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method

Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Kern Media, Inc. monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.

Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Kern Media, Inc. yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, you’re prorated refund would be 50% of the purchase price.

4. Terms of Subscription Renewal

We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at support@frankkernhelpdesk.com.

Monthly Kern Media, Inc. Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Yearly Kern Media, Inc. Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.

5. Kern Media, Inc. Certifications and Courses

You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.

No refunds will be processed after the final exam has been started.

5.1 CDMP Class

You have THIRTY (30) Days from the start date of the class to request a refund. Any refund requests after the THIRTY (30) DAY time limit will not be processed.

No refunds will be processed after the final exam has been started.

6. Lab Member Discount Policy

From time to time, on some Kern Media, Inc. products, we will offer our Lab members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joined DM Lab, because these discount are intended to be a benefit for active members, and not an enticement for new members.

In the event that a Lab member purchases an item that was eligible for a discount, if the Lab member notifies our Customer Care department within 30 days of the purchase, a partial refund for the discounted amount will be offered. If the available discount is not reported within 30 days, a credit for additional purchases will be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase.

7. Live Events

The events, information, and speakers listed on our Sites are subject to change without notification.

You have THIRTY (30) Days prior to the event to request a full refund of your ticket price or seat deposit. Any request after the THIRTY (30) DAY time limit will not be processed. Any unused tickets will be forfeited and are not transferable to another event.

TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF KERN MEDIA INC.

7.1 Ticket Transfers

Ticket transfers will not be processed THIRTY (30) Days prior to the event.

A $50 transfer fee will be applied to all ticket transfers.

7.2 Process for Guest Tickets Transfers

Once a Ticket purchase is confirmed, the Ticket Purchaser may only change the assignment of the Guests accompanying him a maximum of 2 times and using the Tickets that he purchased by:

7.3 Ticket Resales

If a Ticket Purchaser cannot use all of the Tickets that he has purchased, the Ticket Purchaser will have the opportunity to submit to Kern Media Inc. a formal request for the resale of the Tickets he no longer wants via the Kern Media Inc. support team, so that the support team can try to resell the Tickets to another attendee. Unlike the Guest Transfer policy, the Ticket Purchaser will not have to provide a reason for the Ticket Resale request.

There is no guarantee that demand for Tickets will result in the Tickets being resold. If the Ticket Purchaser’s Tickets are not resold, no resale proceeds will be returned to the Ticket Purchaser.

8. Live Streams

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

LIMITATION ON LIABILITY.

THE KERN MEDIA STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE KERN MEDIA LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. KERN MEDIA DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE KERN MEDIA LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

Kern Media, Inc. is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Kern Media, Inc. on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Kern Media, Inc. owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Kern Media, Inc. which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Kern Media, Inc. reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, KERN MEDIA INC. WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Kern Media Inc, and you agree to update your account information to keep it accurate and complete. You agree that Kern Media Inc. may store and use the information you provide for use in maintaining and billing fees to your Account.

9.1 Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Kern Media training, you may download previously acquired training (when available) onto any Associated Device. Some Kern Media training or services that you previously acquired may not be available for subsequent download or access at any given time, and Kern Media Inc. shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.

Kern Media Inc. reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

10. Social Media Groups and Communities

Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

11. INTELLECTUAL PROPERTY

You agree that the Kern Media, including but not limited to Kern Media Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Kern Media Services, contains proprietary information and material that is owned by Kern Media and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Kern Media Services in compliance with this Agreement. No portion of the Kern Media Services may be reproduced in any form or by any means, without expressed written permission from Kern Media. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Kern Media Services in any manner, and you shall not exploit the Kern Media brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Kern Media and its licensors reserve the right to change, suspend, remove, or disable access to any Kern Media products, content, or other materials comprising a part of the Kern Media brand at any time without notice. In no event will Kern Media be liable for making these changes. Kern Media may also impose limits on the use of or access to certain features or portions of Kern Media services, in any case and without notice or liability.

All copyrights in and to Kern Media, Inc. (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Kern Media and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF KERN MEDIA, EXCEPT FOR USE OF KERN MEDIA INC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Kern Media, the Kern Media logo, other Kern Media trademarks, service marks, graphics, and logos used in connection with Kern Media are trademarks or registered trademarks of Kern Media Inc. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Kern Media Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Personal Checks

Customer Service:

If you have questions or comments regarding Kern Media products, please email us at KernFooter Media Inc. or call 858 859 9485.